Democratising access to
legal services
For most people, legal services are complicated, costly and intimidating. By blending smart technology with proven legal expertise, we created Epoq to change that.
Learn more
60+
brands trust Epoq to provide their customers with legal and risk mitigation services
30m +
individuals, landlords and businesses have access to our legal services
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97%
*of customers would recommend our services to family and friends
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82%
*of customers said our service makes them more likely to renew their policy
Small enough to be nimble.
Large enough to be tried,
tested and trusted.
Legal services are often complicated and intimidating which together with the traditionally high cost of solicitors make them inaccessible to most people. We created Epoq to change that by blending smart technology with proven legal expertise.
Since 1999, we’ve protected consumers, landlords and businesses against legal and compliance risks. Today, over 30m customers in the UK, Republic of Ireland, US, Canada and South Africa have access to our services.
We’re proud to be authorised and regulated by the Solicitors Regulation Authority. This means we’re held to the same standards as traditional law firms, and if something goes wrong, we accept legal responsibility for our services. We don’t hide behind any small print.
Our services are white labelled and provided through more than 60 major brands, including some of the world’s largest insurers and financial services providers.
Meet the leadership team
Grahame Cohen, Founder & CEO N. America
I completed my honours degree in Finance & Property from City University in 1991. I founded Epoq in the UK in 1998 and for over two decades have been directly involved in implementing document automation and web technologies to leverage trends in the legal and insurance markets in both the UK and US.
Today I serve as CEO of Epoq in North America, where I focus my time and skills on growing the business.
Richard Cohen, Executive Chairman & Head of Partnerships
I qualified as a solicitor in 1981 before cofounding Landau & Cohen Solicitors in the same year. I joined Epoq in 1998 as Joint CEO. I’ve contributed to and spoken for numerous panels and think tanks and regulatory authorities including the SRA working group for alternative business structures.
Today I serve as Group Executive Chairman & Head of Partnerships.
Michael Symons, Chief Executive Officer
I qualified as a solicitor in 1979 and ran my own practice from 1980 to 1987 before moving into property development. In 1992, I co-founded Helphire Group plc, leading it to a Main Market listing on the London Stock Exchange in 1997 as Chief Executive and later Executive Chairman. In 2005, I co-founded LAMP Group Limited, a legal expenses insurer.
I joined Epoq as a non-executive director in 2006 and became CEO in 2022, a role I am thoroughly enjoying.
Hillel Horwitz, Chief Operations Officer & CFO
I graduated from University College London with a degree in economics in 1990. I began my career in NatWest’s graduate training programme working in branch and mid-corporate lending and then project manager of a major IT project. After five years I joined a Bank of Ireland subsidiary which ran the UK Post Office’s bureau de change service, first as Relationship Manager then as Senior Operations Manager, overseeing 50 staff and helping increase market share from 0% to 12% in four years.
I joined Epoq in 1999 to set up Epoq Australia and now serve as Group Chief Operations Officer and Chief Financial Officer.
Paul Collins, Chief Technical Officer
I studied imaging sciences leading me to a career in international software development working for large global enterprises including Fujifilm and Global Graphics, supporting accounts such as Microsoft and Hewlett-Packard before spending time as a management consultant for Trinity Horne.
I joined Epoq in 2008 as a project manager and today serve as Group Chief Technical Officer.
Mandip Sanghera, Legal Advice & Review Centre Manager
I qualified as a solicitor in 2017 and completed my Master of Law in Employment and Industrial Relations in 2000. Prior to joining Epoq in 2015 I worked at FirstAssist/Capita leading a team of 12 helpline lawyers, working and supporting customers of HSBC, Lloyds Bank, UNITE. I also managed More Than’s notification of legal expenses policies on behalf of their clients.
Today I lead our legal and customer services teams and act as Compliance Officer for Legal Practice.
Alex Cotham, Global Head of Content
I completed an English degree at Cambridge in 2006, which led to several roles at Booking.com creating and overseeing high volumes of optimised, user-friendly content.
I joined Epoq in 2010 to lead our UK content team and today serve as Global Head of Content.
Emile Gerber, Director of Strategic Partnerships
I graduated from the University of South Africa in 2008 with a business degree in strategic management. I joined Epoq in 2006 and have held various service roles supporting our partners and their customers.
In 2016 I led Epoq's entry into South Africa by setting up a legal service for non-profits, assisting women and children who had been victims of abuse together with the Hauge Institution for Innovating Law.
Today I lead the UK sales and marketing team including developing and launching new products and services.
*Survey conducted across services provided by Epoq Legal between 1 January and 31 December 2023.
